We have the information you need! We understand that being a long-term care consumer is not easy! We have brief, concise written materials on many topics that can help you. And if another agency or organization can be of assistance, we’ll put you in touch with them.

Every person who lives in a nursing home should have the best quality of life possible. This requires good communication with the facility, the resident and the resident’s family. Sometimes, in spite of good intentions on the part of everyone, problems arise. Here are some problem-solving ideas and suggestions from the Ombudsman Program at the Wisconsin Board on Aging and Long Term Care. If we can be of additional help, please let us know.

Please click on a link below to view the pdf brochure.

• Ombudsman Brochure
• The Nursing Home Family Care Monitoring Handbook
• Avoiding Problems
• Ombudsman_Resident Rights